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You can report missing or damaged structures on streets or highways that are used to reduce the impact of vehicles. These structures include:

• Foam, water, and sand-filled barrels
• Crash cushions
• Concrete barriers

The Department of Transportation (DOT) also accepts reports of guard rails that are loose, bent, protruding, missing, or defective.

Any service road and the following are considered streets, not highways. Please report problems on these roads as street complaints:

• Bronx: Mount Eden Parkway and Pelham Parkway
• Brooklyn: Eastern Parkway, Fort Hamilton Parkway, Kings Highway, and Ocean Parkway
• Manhattan: Westside (Joe DiMaggio)
• Queens: Conduit

Report a problem on a street:

With a crash cushion or barrel

With a guard rail

Report a problem on a highway:

With a crash cushion or barrel

With a guard rail

With a concrete barrier